Don’t Tolerate Incompetence
Yesterday, my friend and biz partner Joe said to me:
“You may be the closest person to [Teddy] Roosevelt I know. He just didn’t tolerate incompetent people whatsoever.”
Joe’s reading a book on Teddy right now. We sort of revere the guy because he was a total badass, and I took Joe’s remark as a compliment.
I think I learned this from my parents. Entrepreneurs themselves, they’ve worked long and hard to be successful in the restaurant business and they expect the best out of everyone around them - be it employees, partners, vendors, etc.
A quick example. One day, twenty-odd years ago my mother had an incident with a Miller beer deliveryman. He used that one infamous word that is guaranteed to cause a problem (Hint: it starts with a “C”).
Well since that day, my parents have never sold a single Miller product in our restaurants.
Extreme? Yup… and I love it.
I operate similarly. I have extremely low tolerance for poor writing. I expect 100% attention in meetings. I want the best of the best in people and nothing less.
Does this make me a snob? I don’t think so. It’s about having high standards and surrounding yourself with people of similar ilk.
And if you want a laugh, here’s the relevant conversation with Joe…
Me: …and I just don’t f$#%*@g understand this #$*&^@&* ”wondered if we might organize an intro…” in an email in which he added the dude he wants to intro already.
Joe: You may be the closest person to Roosevelt I know. He just didn’t tolerate incompetent people whatsoever.
Me: That is probably the greatest compliment you’ve ever given me
Joe: Yea, I would love to have someone say that about me.
Me: Well thanks man. I really appreciate it… Even if it means I’m an intolerant asshole. ;)
…this jerk even spelled my f$#%*@g name wrong!


